We know that the past year has changed the way we plan for the future. We would like you to book your tickets with confidence, knowing that the Festival team has you covered if the unexpected occurs.
Therefore, we have eased our policy on ticket refunds and transfers so you can plan to be with us this summer without worrying.
We guarantee that if any of the Festival’s 2021 season concerts are canceled due to the COVID-19 pandemic, all ticket holders will get a full refund.
We also guarantee to refund tickets that have been canceled by ticket holders up to 24 hours before the concert in the following cases:
- the closing of borders of the ticket holder’s country of residence, preventing them from arriving in Riga or Jurmala to attend the performance;
- if you have other COVID-19 related issues and would like to request a refund, we will make a case-by-case examination, which will most likely require some form of evidence.